Privacy Policy
Privacy Policy
Last updated: 14/06/2026
This Privacy Policy explains how The Practical Quality Engineer collects, uses, stores and protects personal information when you use our website, request resources, contact us, or interact with our services.
The Practical Quality Engineer provides practical Quality Engineering education, templates and support for learners, professionals and businesses looking to improve quality systems, prepare for ISO 9001 and solve recurring problems.
1. Who We Are
The Practical Quality Engineer
Website: https://www.thepracticalqualityengineer.co.uk
Email: thepracticalqualityengineer@gmail.com
For the purposes of UK data protection law, The Practical Quality Engineer is the data controller for the personal information collected through this website.
2. Personal Data We Collect
We may collect personal data that you voluntarily provide when using our website, including:
Your name
Your email address
Whether you are an individual or a business
Your business name, if provided
Your phone number, if provided
The contents of any message or enquiry submitted through our contact forms
Information about the resources you request, such as the Free Quality Engineer Starter Toolkit
We may also collect limited technical information through our website, hosting provider or analytics tools, such as:
IP address
Browser type
Device type
Pages visited
Date and time of visit
General website usage information
We only collect personal data where it is relevant to the purpose of your enquiry, request or interaction with our website.
3. How We Collect Personal Data
We may collect personal data when you:
Submit a contact form
Request the Free Quality Engineer Starter Toolkit
Ask for guidance, resources or support
Contact us by email
Use or browse our website
Interact with our content, resources or future services
4. Why We Use Your Personal Data
We may use your personal data to:
Respond to your enquiries
Provide the Free Quality Engineer Starter Toolkit or other requested resources
Send occasional educational updates, where appropriate
Provide information about Quality Engineering, ISO 9001, root cause analysis, audits, CAPA, continuous improvement or related services
Manage contact form submissions
Improve our website, content, resources and services
Understand what learners, professionals and businesses need help with
Maintain website security and prevent misuse
Keep basic records of enquiries and communications
We will not use your personal data for purposes that are incompatible with why it was originally collected.
5. Lawful Basis for Processing
Under UK data protection law, we must have a lawful basis for using your personal data.
Depending on how you interact with us, we may rely on one or more of the following lawful bases:
Consent
We may rely on consent where you choose to request a free resource, agree to receive educational updates, or give permission for us to contact you.
You can withdraw your consent at any time by contacting us.
Legitimate Interests
We may rely on legitimate interests to respond to enquiries, manage communications, improve our website and understand how people use our resources, provided this does not override your rights and freedoms.
Contract or Pre-Contractual Steps
If you enquire about services, templates, support, training or future products, we may use your personal data to respond to your request before entering into any agreement.
Legal Obligation
We may process personal data where required to comply with legal, tax, accounting or regulatory obligations.
6. Starter Kit and Educational Updates
If you request the Free Quality Engineer Starter Toolkit, we will use the details you provide to send or make available the requested resource.
We may also send occasional educational updates related to Quality Engineering, ISO 9001, CAPA, root cause analysis, audits, continuous improvement, templates, resources or relevant services.
You can ask us to stop sending these communications at any time by contacting us at the email address shown in this Privacy Policy.
7. Contact Forms and Enquiries
When you submit a contact form, we use the information you provide to understand your enquiry and respond appropriately.
Please do not submit confidential business information, sensitive personal data, customer data, employee data, medical information, financial information or any information you are not authorised to share.
If your enquiry relates to a workplace issue, audit, nonconformance, customer complaint or quality investigation, please anonymise information wherever possible.
8. Who We Share Personal Data With
We do not sell personal data.
We may use trusted third-party service providers to operate our website, manage hosting, receive form submissions, store emails or analyse website usage.
These may include services such as:
Website hosting providers
Website builder providers
Email providers
Analytics providers
File storage providers
Professional advisers, if required
These providers only process personal data where necessary to provide their services.
We may also share information if required by law, regulation, legal process or to protect our rights, property or safety.
9. Cookies and Website Analytics
Our website may use cookies or similar technologies to help the website function, improve user experience, understand website traffic and maintain security.
Cookies are small files placed on your device when you visit a website.
Depending on the tools enabled on the website, cookies may be used for:
Website functionality
Security
Analytics
Performance monitoring
User experience improvements
Where required, you will be asked to accept or manage cookie preferences.
You can also control or delete cookies through your browser settings.
10. How Long We Keep Personal Data
We only keep personal data for as long as necessary for the purpose it was collected.
As a general guide:
Starter kit requests may be kept while we continue to provide educational resources or updates, unless you ask us to delete your details.
Contact form enquiries may be kept for as long as needed to respond to the enquiry and maintain reasonable business records.
Service-related communications may be kept for as long as necessary for business, legal, tax or record-keeping purposes.
Technical website data may be kept for a limited period depending on the settings of our website, hosting or analytics providers.
If you ask us to delete your personal data, we will do so unless we have a lawful reason to retain it.
11. Your Data Protection Rights
Under UK data protection law, you have rights in relation to your personal data.
These may include the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain types of processing
Withdraw consent where consent is the lawful basis
Request transfer of your data, where applicable
To exercise your rights, contact us using the email address listed in this Privacy Policy.
12. Data Security
We take reasonable steps to protect personal data from unauthorised access, loss, misuse or disclosure.
However, no website, email system or online service can be guaranteed to be completely secure. Please avoid sending confidential or sensitive information through website forms.
13. Links to Other Websites
Our website may contain links to external websites, including YouTube, downloadable resources, file storage services or other third-party platforms.
We are not responsible for the privacy practices, content or security of external websites. You should review their privacy policies before providing personal data.
14. Children’s Privacy
This website is intended for learners, professionals and businesses interested in Quality Engineering and manufacturing excellence.
We do not knowingly collect personal data from children. If you believe a child has provided personal information through the website, please contact us and we will take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or how we process personal data.
The latest version will always be available on this page.
16. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
The Practical Quality Engineer
Website: https://www.thepracticalqualityengineer.co.uk
Email: thepracticalqualityengineer@gmail.com
17. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Website: https://ico.org.uk